Functional teams within companies are rarely associated with the business activities. And yet, they know the company from inside out and can become true ambassadors, i.e. salespeople, of the company.
For this, they must be trained upstream so that they can integrate a commercial approach into their position and overcome the obstacles of this profession that they know little about.
This training includes, among others:
- A discovery of the commercial activity
- An understanding of the different stages of the sale
- The notion of listening and reformulation
- Decoding non-verbal communication
- The ability to intrigue the interlocutor
- The construction of arguments
- Response to objections
- The closing
In case you want to start right away: on our « training » page, we have analyzed 10 types of objections and their solutions.
